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A collaborative approach to tackling conflict over off-leash dog parks

This case study is part of the 2023 Canadian City Parks Report, showcasing Inspiring projects, people, and policies from across Canada that offer tangible solutions to the most pressing challenges facing city parks.

Summary

  • The District of Saanich approved its new dog park strategy in June 2023 rooted in a robust community engagement process.
  • Demand for a new strategy grew out of changing community needs, environmental concerns, and varying preferences among residents, with the goal of fostering understanding among user groups and finding common ground.
  • The strategy is centred on six shared values that emerged from the consultation process, transparently linking recommendations to community-defined goals.

In June 2023, the District of Saanich introduced a new dog park strategy, redefining the ways that public spaces will be shared among people and pets.

Work on the strategy began in 2021, driven by changing needs in a growing municipality. Alongside Saanich’s population growth has come increased conflict between park goers, rooted in differing expectations of how park spaces should be used.

A woman getting rid of her dog's waste in a bin
Dog waste container. Credit: City of North Vancouver.

Recognizing the divisive nature of the issue, community engagement became the anchor of the dog park strategy, involving a wide spectrum of stakeholders and community members. Through the engagement activities, Saanich city staff sought to identify shared values and challenges that transcended different stakeholders’ individual positions.

The engagement process kicked off with public surveys designed to capture a broad cross-section of perspectives in the community. The surveys were complemented by deeper methods, including park pop-ups and community dialogue sessions, providing a platform for residents to voice their concerns, share their perspectives, and connect with fellow community members. An important goal of the sessions was to foster empathy and understanding among participants, helping to find common ground.

Open houses served as a forum for collaboration. Residents, pet owners, wildlife advocates, and environmentalists came together to discuss their visions for Saanich’s parks. Through hearing from one another directly, these diverse stakeholders began to identify common values despite their different perspectives.

A shared love for the municipality’s natural environment, an appreciation of public spaces, and a desire for accessible, safe, and enjoyable parks emerged as common threads. These conversations allowed the focus to shift from conflicting interests to the shared aspiration of fostering a vibrant, sustainable community that accommodates everyone’s needs.

The engagements also uncovered common challenges. Residents collectively acknowledged the need to protect the environment, maintain the safety and well-being of pets and people, and address the increasing demand for public spaces on Vancouver Island’s largest municipality as the population of Saanich continues to grow.

Out of these learnings, the People, Pets, and Parks Strategy took shape with a list of six shared community values at its core. These values were determined through consultations, and each recommendation in the strategy is linked to one or more of the values, transparently rooting each action in the strategy to the goals outlined by the community. The city went further to prioritize transparency with residents by publishing a detailed FAQ page explaining the motivation behind each decision.

People walking their dogs on leash in a park and a woman walking with her baby in a stroller

The strategy is paired with a commitment to the development of new, dedicated off-leash dog parks. These areas are strategically located to balance the needs of pet owners and other park users. This approach exemplifies the commitment to create parks that are safe, enjoyable, and environmentally sustainable, addressing both common values and challenges.

Recommendations

  • Design community engagement processes to serve as a bridge between diverse stakeholders by prioritizing activities that not only inform the project at hand, but also help residents find common ground and resolve underlying conflicts.
  • Pinpoint the shared values, goals, and challenges of different stakeholders to drive conversation forward and identify solutions that meet varying community needs.
  • Be transparent about rationales for decision-making on contentious matters through strategies like publishing engagement summaries, linking decisions to community-defined values, and creating a thorough FAQ page to build trust and empower the public with understanding.

More on this topic:

Indigenous Storytelling & Ravine Ecology

In this webinar, storyteller Hillary Clermont, historian and artist Philip Cote, and Indigenous grower Isaac Crosby connect Toronto’s Indigenous history to current Indigenous-led ecology work, to help understand how we can deepen our connection to the plants and animals of our land and ravines.

The webinar is held in English; French subtitles are available.

Co-management of Montreal’s Darlington Ecological Corridor

This case study is part of the 2023 Canadian City Parks Report, showcasing Inspiring projects, people, and policies from across Canada that offer tangible solutions to the most pressing challenges facing city parks.

Summary

  • The Darlington Ecological Corridor repurposes a former train corridor into a vital link between urban and natural spaces, prioritizing ecological restoration and social well-being.
  • This initiative employs an innovative co-management structure, sharing responsibilities through management agreements with partners.
  • Originally focused on ecological solutions, the project’s scope has expanded to address pressing social needs through meaningful partnerships, thanks to the effective shared governance model.

As many cities struggle to find ‘new’ parkland in dense urban areas, one Montreal initiative highlights the power of partnerships to make use of what’s already there.

Nestled within Montreal’s Côte-des-Neiges–Notre-Dame-de-Grâce borough, the Darlington Ecological Corridor was founded by Alexandre Beaudoin, Biodiversity Advisor at the Université de Montréal. The goal of the project was to bridge the nature flowing from Mount Royal into the urban landscape, providing new passageways for both wildlife and residents.

Tying together a patchwork of open spaces along a former railroad, the project connects land fragmented along lines of ownership into a cohesive green corridor by fostering collaboration.

The Darlington Ecological Corridor uses an innovative co-management model integrating diverse stakeholders. By uniting academic institutions, community organizations, non-profits, experts, and local residents, the project weaves together several priorities into a coherent vision that serves both the community and nature.

Map of the Darlington Ecological Corridor
Map of the corridor, Darlington Ecological Corridor.

The concept of co-management involves engaging a network of partners working collaboratively, with well-defined roles and responsibilities outlined through management agreements. In this model, Éco-pivot serves as the trustee, providing administrative support and oversight. Université de Montréal contributes academic insight, with 19 master’s students currently dedicated to the project and shaping its evolution. The borough plays a pivotal role, providing a dedicated staff person to anchor the project within the borough’s institutional framework. This tangible commitment by the local government legitimizes the project’s significance within the community and ensures its alignment with broader objectives.

Several people sitting and talking with a map of the Darlington Ecological Corridor on the table
Co-management workshop, Darlington Ecological Corridor, Park People, Vincent Fréchette, Montreal, 2022

A distinguishing feature of the Darlington Ecological Corridor’s governance model is its adaptability. Over time, through community and partner involvement, the project has broadened its mission, assuming a larger role in addressing social challenges. This evolution is exemplified by a partnership with Multi-Caf, a local organization focused on combating food insecurity in the neighbourhood. The site has a vegetable garden developed in partnership with the YMCA to introduce youth to urban agriculture and gardening. This collaboration highlights the corridor’s transition from a primarily ecological initiative to a multifaceted project that addresses pressing social needs.

The Darlington Ecological Corridor has influenced ecological corridor movements in other boroughs across the city, prompting a similar initiative in the Sud-Ouest. Following the borough’s first-ever participatory budget, one of the winning projects was an ecological corridor connecting the Sud-Ouest to Lasalle.

The success of the Darlington model highlights how creating more connected partners can create more connected green spaces, inviting us to think beyond land acquisition as a strategy to meet parkland needs.

Recommendations

  • Explore co-management structures as a strategy to create cohesive public space networks in areas where there are adjacent open spaces owned/managed by diverse landholders.
  • Involve community organizations as key partners in decision-making to ensure the project has local buy-in and is responsive to community needs, even if that means evolving the scope of the project.
  • Maximize both the environmental and social impacts of ecological corridors by not only designing for biodiversity, but also creating opportunities for community involvement and addressing social needs.

More on this topic:

How the City of North Vancouver is addressing the inclusion gap in park stewardship programs

This case study is part of the 2023 Canadian City Parks Report, showcasing Inspiring projects, people, and policies from across Canada that offer tangible solutions to the most pressing challenges facing city parks.

Summary

  • The City of North Vancouver is working to better engage equity-deserving groups in its longstanding Park Stewards program, including people who are underhoused, newcomers, and at-risk youth.
  • Outreach strategies include building partnerships with local community organizations, organizing stewardship events tailored to specific groups, and conducting participant exit interviews with honoraria.
  • Steps taken to address barriers include providing free bus passes to stewardship events, arranging for staff to travel with participants to events, and conducting regular in-person outreach visits to partner organizations.

In Park People’s recent survey of stewardship program participants in large urban parks, 97% said stewardship contributes to their mental well-being, and 90% to their physical health. Yet, our survey also hinted at critical gaps in who has access to these benefits, with participants disproportionately identifying as cis-gendered women, able-bodied and white.

Two people dealing with invasive plant in a lake, with building in the background
Park stewardship program, Stanley Park, Vancouver, Stanley Park Ecology Society

In North Vancouver, the city was noticing similar gaps in its City Park Stewards program—a city-led initiative established in 2001 that offers monthly volunteer events where residents can engage in activities like invasive pulls, native plantings, and educational workshops. To help reach under-represented groups, the city applied for a $5000 grant from BC Healthy Communities intended to support upstream health benefits in the community.

“We applied with the idea that we could enhance community cohesion and sense of belonging through the park stewardship program by increasing inclusivity and diversity.”

Anu Garcha, Planning Assistant at the City of North Vancouver

When the grant was successful, the city began outreach to partner organizations that serve diverse populations including underhoused communities, newcomers, and at-risk youth, as well as promoting through other city programs like English classes at the public library.

“Building these relationships is very important because it helps us connect with different people in the community.”

Anu Garcha

At the end of the events, city staff invite participants to share feedback about their experience in a voluntary exit interview. The interview includes prompts about whether participants felt welcome and included, the impact of the events on their sense of connection to others and the environment, and ideas for improvement. Importantly, interview participants are offered honoraria in recognition of their time and insights.

Participants have shared many benefits from the program, including discovering new green spaces, learning more about local ecology, and making new friends.

City staff are taking direction from the interviews to continue maximizing these benefits, said Angela Negenman, Environmental Coordinator at the City of North Vancouver.

A woman removing invasive plants
Park stewardship program, Lost Lagoon in Stanley Park, Vancouver

“For those experiencing homelessness, maybe this is something that could give them an edge to get a landscaping job, right? If we are able to figure out what those things are through this process, we’ll be able to improve the program.”

Angela Negenman, Environmental Coordinator at the City of North Vancouver

The conversations have also unearthed important barriers. For example, city staff learned that getting to the events can be a challenge—not just in terms of accessing transportation, but also feeling comfortable venturing to new parts of the city. In response, the city has provided free bus passes to participants, and when possible, a staff member from the partner organization accompanies participants to the park.

“I wouldn’t have thought of [these barriers] if they hadn’t been shared with us. It’s definitely eye-opening.”

Angela Negenman

The city held a community meeting with residents who selected a smaller 10,000 square foot space in the park to be a programmed pollinator habitat, which would be stewarded by the community group Cianchino created with ongoing support from the city. In the future Cianchino said she wants to implement a QR code system in locations identified for potential naturalization asking residents to let the city know how they currently use the space.

Supporting community stewards will be a key part of the project’s ongoing success. Working with volunteers, Cianchino led the group’s first “bio blitz,” where residents measure the number of pollinators before the planting of native species this fall. Cianchino also works with the group to discuss what people can do in their own yards to support naturalization efforts. The core of the Eco Park Strategy, she said, is a series of linked habitats and green corridors,

“and you can’t just do that through public land. It’s critical that we educate landowners and help them build capacity to naturalize their spaces in a manner that works for them.”

Karley Cianchino, City of Brampton Environmental Project Specialist

Another learning is that outreach is more effective ‘offline,’ through posters and in-person visits, and must be ongoing, as there is high turnover at many of these organizations. For example, participants from a local shelter are often only there for short-term stays.

It’s not just participants who benefit from the park stewards program. For the city, the program is important in educating the public, building ongoing stewardship habits, and restoring degraded natural areas.

Another unexpected benefit is a morale boost for parks staff. Negenman noted that for operations staff involved with the program, engaging directly with the community and seeing public education in action “just gives them a different perspective on the work.”

These are benefits that Negenman knows firsthand, too: “it’s definitely inspiring, it fills my bucket.”

Recommendations

  • Create a welcoming entry point for people who are new to stewardship by hosting a custom kick-off event in partnership with a local organization that serves the community you are trying to reach.
  • Conduct interviews with stewardship participants from equity-deserving communities as a way to build relationships and better understand potential barriers, being sure to offer honoraria.
  • Commit to ongoing, in-person outreach visits to community partner organizations, recognizing that there is often frequent turnover in the people these organizations serve.

How Brampton is fusing nature and recreation through its Eco Park Strategy

This case study is part of the 2023 Canadian City Parks Report, showcasing Inspiring projects, people, and policies from across Canada that offer tangible solutions to the most pressing challenges facing city parks.

Summary

  • Naturalization projects, while offering key social and environmental benefits, can also trigger community concerns due to the potential loss of park space for other activities and worries about the visual appearance of these spaces.
  • Brampton uses a citywide strategy as well as a point scoring system to locate suitable space in parks for naturalization projects in collaboration with community stewards to ensure well-informed decisions.
  • To address challenges associated with naturalization projects, focus on early internal staff buy-in, community involvement in site selection, stewardship programs, and communication with clear signage.

More cities across Canada are prioritizing the naturalization of existing parkland. Converting manicured parkland into natural meadows has multiple benefits including increasing climate resilience, biodiversity, and nature connection for residents.

Field with growing native plants and a restoration sign
Meadow Restoration Area, the Meadoway, Toronto

However, these projects have also proven controversial. For example, Vancouver’s “no-mow” pilot project, which naturalized certain sections of parks, was met with opposition by some residents who viewed the spaces as unkempt–a challenge that many other cities in Canada have reported facing.

Karley Cianchino thinks a lot about park naturalization. As City of Brampton Environmental Project Specialist, Cianchino’s job is to plan parks collaboratively with communities through the lens of nature.

Brampton prioritizes naturalization projects using its unique Eco Park Strategy–a citywide strategy that contains principles for conserving and enhancing both natural and cultural heritage. The strategy includes a helpful tool in understanding how to plan spaces, situating them on a scale from highly naturalized systems to high functioning social systems, recognizing that most places are a blend.

Diagram of naturalized and social system for the Brampton Eco Park Strategy

“If a park has a low environmental score, then we’ll look for opportunities to bring some restoration work forward.”

Karley Cianchino, City of Brampton Environmental Project Specialist

No matter how good they are, strategies have a habit of sitting on a shelf gathering dust. To ensure that doesn’t happen, Cianchino said that she does a lot of internal coordination, including a bi-monthly Eco Park meeting, as well as “casual conversations” with colleagues about new projects and discussing how to incorporate the Eco Park objectives. For example, if a park is undergoing upgrades, perhaps that’s an opportunity to incorporate naturalization work. This approach not only minimizes redundant community engagement and resource allocation but also enhances synergy between projects.

Not all of these projects go off without a hitch, however. Recently the city naturalized a large section of Dearbourne Park–the first time the city had brought its naturalization program to a busy neighbourhood park. It wasn’t received well, Cianchino said, with residents pointing out they had lost park space they used for other activities.

People coming together in a park with a Pollinator habitat sign
Community consultation, Dearbourne park pollinator habitat, City of Brampton, 2023

The city held a community meeting with residents who selected a smaller 10,000 square foot space in the park to be a programmed pollinator habitat, which would be stewarded by the community group Cianchino created with ongoing support from the city. In the future Cianchino said she wants to implement a QR code system in locations identified for potential naturalization asking residents to let the city know how they currently use the space.

Supporting community stewards will be a key part of the project’s ongoing success. Working with volunteers, Cianchino led the group’s first “bio blitz,” where residents measure the number of pollinators before the planting of native species this fall. Cianchino also works with the group to discuss what people can do in their own yards to support naturalization efforts. The core of the Eco Park Strategy, she said, is a series of linked habitats and green corridors,

“and you can’t just do that through public land. It’s critical that we educate landowners and help them build capacity to naturalize their spaces in a manner that works for them.”

Karley Cianchino, City of Brampton Environmental Project Specialist

Recommendations

  • Ensure both internal staff and community consultation on locations for naturalization projects to minimize challenges regarding operational issues and community buy-in.
  • Provide local councillors with education on naturalization benefits as well as common concerns so they’re able to speak to residents confidently and answer questions.
  • Pair naturalization projects with community stewardship opportunities to bring more residents into the project longer term and foster a sense of shared responsibility over the new spaces.

Further Reading:

Bridging the Gap: How the park sector can meet today’s complex challenges through collaborations and partnerships

Park People is excited to launch the 2024 Canadian City Parks Report, our sixth annual edition highlighting the most significant trends, issues, and practices shaping Canada’s city parks. 

Watch our special launch webinar to explore our findings:

  • 6 key insights from interviews with park staff and specialists,
  • 9 case studies showcasing inspiring people, projects, and policies from across Canada,
  • Data from surveys of 35 municipalities and over 2,500 residents.

The webinar features an engaging discussion on the future of city parks, with guest speakers from the City of Victoria and Greenspace Alliance. They share opportunities and challenges in their work around collaborations and partnerships, across city departments, communities, non-profits, and more.

Recording

Panel

Today Park People launches the sixth Canadian City Parks Report–and the final iteration of this report in its current form: Bridging the Gap: How the park sector can meet today’s complex challenges through partnerships and collaboration.

Last year, we dove deep into the minds of park managers across the country, interviewing over 44 senior parks staff across 30 municipalities about the trends and challenges in the industry. One of the key insights from that process was a need to find collaboration sweet spots to achieve our many collective parks goals. 

This year’s report expands on that insight by showcasing collaborative examples from across the country and through collecting data from 35 Canadian municipalities, over 2,500 residents of Canadian cities, as well as interviews with park staff and professionals.

Key Insights

Through that process we found six key insights related to collaborations and partnerships:

  • Park budgets are not keeping pace with need.
    • Years of insufficient parks operations budgets are challenging city parks departments and coinciding with a slip in resident satisfaction.
    • 78% of cities said insufficient budgets meant inadequate staffing levels, while 75% said it meant delays in park projects or planning.
  • Residents feel disempowered, but want to engage.
    • While residents want to get more involved in parks, city parks departments struggle with limited resources to provide opportunities for long-term engagement. 
    • 83% of cities said that with limited resources it can be difficult to conduct ongoing, proactive community engagement beyond standard consultation on park projects.
  • Mental and physical health benefits are key, but lack proactive programs.
    • Mental and physical health are the top benefits of park use for residents, presenting a big opportunity for cities to further these impacts with specific programs. 
    • 95% and 93% of residents believe parks play a positive role in their physical and mental health, respectively.
  • Departmental structures can promote collaboration–or disconnection.
    • A minority of cities structure their parks departments with operations and design together, potentially leading to gaps between what gets built and how it gets maintained.
    • Nearly ⅓ of cities said their organizational structure makes it difficult for parks staff to collaborate with other divisions/departments. 
  • Partnerships are critical, but cities need policies and structures.
    • City parks departments recognize the benefit of partnerships, but struggle with the policies and procedures to navigate them with ease. 
    • 61% of cities said a barrier to partnerships with nonprofits was an inability to meet municipal standards.
  • Growing park issues require more training and collaborations.
    • There are big issues facing parks and residents want to see cities act, but to do so park staff need more training and collaborations with other city departments.
    • 92% of cities agreed that in recent years parks departments are facing increased pressure to address issues beyond “traditional” parks issues.

In this report you’ll find:

  • A roundup and analysis of the latest park data showcasing trends and challenges  from our surveys of over 2,500 Canadian residents and 35 municipalities across Canada–our most ever surveyed.
  • A library of nine case studies from across the country featuring inspiring projects that provide tangible recommendations for how to spur action in your own city. 
  • A listing of 35 City Profiles with the latest data from parkland provision goals, to parks amenities, to budgets.

Launch Webinar

For those eager to dive deeper into the report’s contents, join us for the report launch webinar featuring a lively discussion on the report’s key findings and future directions for city parks.  This hour-long webinar will take place on Wednesday, November 27th, at 3:00 PM ET. 

Park People launches the fifth annual Canadian City Parks Report: Surfacing Solutions: How Addressing Conflict and Reframing Challenges as Opportunities Can Create More Equitable and Sustainable Parks.

Over the past five years of the Canadian City Parks Report, our goal has always been to tell a story—the story of where city parks are going and where they need to go. 

This year, we took an even deeper approach to gathering these stories. We sat down for interviews with 44 senior parks staff across 30 municipalities, who generously shared with us the challenges they are facing, the projects and people inspiring them, and their vision for the future of city parks.

In the report, we weave together the themes we heard from those conversations with the data we gathered from our surveys of 35 municipalities and over 2000 residents of Canadian cities. 

Key Insights

Dive into the pdf to read about our key insights on trends and challenges in city parks:

  1. Plan for higher park use  –  Preparing for the new normal of a higher baseline of park use
  2. Refocus on quality  –  Ensuring the parks we have are performing at their best
  3. Explore new park typologies and funding arrangements  –  Identifying new types of parks for growing, urbanizing cities
  4. Prioritize public education along with naturalization  –  Growing support for naturalization efforts through public education
  5. Systematize climate resilience park improvements  –  Embedding climate resilience within park designs to safeguard the future
  6. Deepen the focus on park equity  – Moving beyond amenity distribution to look at the social side of park equity
  7. Adopt rights-based encampment strategies  –  Working with unhoused communities to find solutions with dignity
  8. Experiment with flexible designs and policies to manage conflicting use  –  Addressing use conflicts so parks can work better for more people
  9. Increase funding and support for community involvement  –  Supporting community involvement beyond one-time capital projects
  10. Find the internal collaboration sweet spots  –  Leveraging departmental collaborations to achieve multiple overlapping goals

Launch Webinar: Watch the Recording

Happy reading!

How Waterfront Toronto is raising the bar on inclusivity through their Waterfront Accessibility Design Guidelines

This case study is part of the 2024 Canadian City Parks Report, showcasing Inspiring projects, people, and policies from across Canada that offer tangible solutions to the most pressing challenges facing city parks.

Summary

  • Although many municipalities flag that increasing accessibility of parks is a priority, there are still many Canadians who feel excluded from city parks. 
  • Waterfront Toronto established a permanent Accessibility Advisory Committee made up of individuals with disabilities to review the design of all future projects.
  • Incorporating a diverse range of lived experiences into the design review process is critical for the creation of inclusive public spaces. 

Designing for inclusivity and accessibility is top of mind for many municipalities. From our surveys, 78% of municipalities indicated that universal accessible design is a high priority in their work. And while many municipalities look to provincial accessibility guidelines to meet basic standards, our 2022 public survey revealed that 10% of city residents say that insufficient accessibility features discourage them from visiting and enjoying city parks. This suggests that parks are still not working for everyone. 

Waterfront Toronto, a tri-government agency, noticed gaps in existing provincial and municipal accessibility guidelines when designing new public spaces, specifically spaces around water. Some of these gaps include standards around the design of boat launches, boardwalks, beaches and water entry points.

Waterfront Toronto knew that in order to create truly accessible public spaces they needed to learn from, listen to and involve the people who understand accessibility challenges and opportunities the best – people living with disabilities. 

Waterfront Toronto assembled an advisory committee made up of individuals with professional and technical expertise, most of whom are people living with disabilities, to guide the development of their new design guidelines. The guidelines aim to go above and beyond existing requirements and ensure waterfront settings can be enjoyed by all. Notable requirements include standards that all beaches must have accessible pathways into the water and boat launches for adapted canoes and kayaks must be provided.

The process of including community members with lived experience in an advisory committee is not a novel engagement practice. But what really sets this work apart is that the guidelines incorporated a permanent mechanism to include those with lived experience in all future projects. 

The advisory committee emphasized the guiding principle of “nothing about us without us”, and the idea that no single voice speaks for the entire disability community. The committee members also highlighted the importance of implementation. 

Waterfront Toronto’s Accessibility Advisory Committee on a site tour with Waterfront Toronto staff (l-r Bruce Drewett, Pina Mallozzi [WT], Kasia Gladki [WT], Chris Stigas, Roman Romanov, Vail Zerr [WT], Dan Euser, Diane Kolin). Credit: Waterfront Toronto.

One of the ways Waterfront Toronto addressed this was to create a permanent accessibility committee that reviews all future public realm projects and will advise on future updates to the guidelines. This follow-on committee, known as the Accessibility Advisory Committee, is made up of individuals with professional expertise, advocates and caregivers, most of whom identify as a person with a disability, who receive an honorarium for their time. When composing the committee, Waterfront Toronto sought people with a range of disabilities and experiences to try and represent the diversity of accessibility needs. 

For any new parks or public space projects, the Accessibility Advisory Committee is engaged at least twice in the process. The committee provides feedback within the early stages of the design phase to flag any accessibility concerns and again once the construction is complete, with additional opportunities for input as needed. This “roll through” of complete projects identifies any potential areas for improvement. This feedback will be implemented as amendments to the guidelines and applied to future projects, but Waterfront Toronto has also committed to accommodating the feedback at the site when a retrofit or repair is needed. 

The guidelines set out a new standard for inclusively designed public spaces by filling gaps and going above and beyond current requirements, and proactively seeking out those with lived experience to guide projects on a long-term basis.

Enhancing accessibility to blue spaces ensures that everyone has access to the restorative power of nature. And while the implementation of the new guidelines ensures that people with disabilities can participate in these public spaces, accessibly designed spaces are good for everyone. 

“We know that to create a vibrant waterfront that belongs to everyone, we must have a strong commitment to accessibility in everything we make and do. With the support of the Accessibility Advisory Committee we are making accessibility another area of true design excellence.”

Pina Mallozzi, Senior Vice President, Design at Waterfront Toronto

Recommendations 

  • Ensure that a diversity of individuals with disabilities are consulted in community engagement processes as no one person can speak for an entire community.
  • Provide engagement opportunities for people with disabilities to visit physical spaces so they can help identify accessibility-related barriers that may be less obvious in the design process.
  • Involve community members with lived experience as early in the design process as possible to ensure feedback can be meaningfully incorporated into the project. 

Further Reading 

How to better engage with youth in public spaces

This case study is part of the 2024 Canadian City Parks Report, showcasing Inspiring projects, people, and policies from across Canada that offer tangible solutions to the most pressing challenges facing city parks.

Summary

  • A temporary plaza was built in a park in response to a need to create more space for young people to hang out.
  • A consultant, Metalude, was engaged to observe and engage young people in how the space was used through behavioural observation as well as semi-structured interviews.
  • Observations of use are important because they can uncover how things built for one purpose may be adapted for another or how things are used differently by different groups of people.

A typical neighbourhood park often contains slides and swings for younger kids and benches for adults to gather, but what about teenagers? What does play look like for them and what park designs are needed to support that?

This is something that Stephanie Watt thinks a lot about. Watt is a co-founder and co-director, along with Margaret Fraser, of Metalude–a public space consulting firm that specializes in engaging with youth up to age 18 to promote public participation, playable public spaces, and child-friendly cities. 

Stephanie Watt and Margaret Fraser from Metalude. Credit: Metalude.

Youth are very aware of their “minority” status in public spaces, Watt said, and aren’t often invited to participate in conversations about park design. They sometimes feel like they fall into a gap in public spaces where playgrounds may be designed for younger kids and other park amenities are designed with adults in mind. It’s not about designing literal play structures and objects, but about instilling a sense of playfulness in the space itself, she said.

Take the example of a plaza built in Parc Marcelin-Wilson in the Ahuntsic-Cartierville borough of Montreal. The park is situated near two large high schools and a public survey and conversations with the schools revealed a need to have a “meeting place for young people,” David Sauvé, Development Officer for the Department of Culture, Sports, Recreation, and Social Development in Anhuntsic-Cartierville said. So the borough decided to test a temporary “plaza” structure in the park, also near a bus stop, meant to be a hang-out spot for youth. The structure included multiple seating areas to accommodate flexible socializing.

Parc Marcelin-Wilson Photo Credit: City of Montreal.

Metalude was brought in to better understand the use of the structure. They did this through direct observation of plaza use, semi-structured interviews with youth at the plaza as well as in other parts of the park and even at a shopping mall across the street where youth sometimes go to eat lunch. In the end they ended up collecting observational data from about 500 users and interviewed approximately 50 youth about their experiences. 

Engaging with youth requires a different approach, Watt said. That means switching up what you may view as a “professional” engagement. For example, Watt said sometimes they listen to music with youth during their engagements–something that likely wouldn’t fly at a traditional town hall. You have to either keep things really fun or you have to make them really short, she said because youth often have lots of other demands on their time, from caring for siblings to sports practice to homework. It’s about learning how to “build 10 or 15 minute engagement moments that are rich,” Watt said. 

The engagement was a learning moment for borough staff as well.

“They brought us back to what it was like to be a teenager in public space. Things we tend to forget when we become adults.”

David Sauvé, Development Officer for the Department of Culture, Sports, Recreation, and Social Development in Anhuntsic-Cartierville

The observational nature of the study allowed for the natural uses of the plaza to be uncovered, leading to potential design decisions about a permanent structure. For example, the importance of the social design of the seating, which was arranged in such a way that four to six people could sit and socialize in a circle rather than the typical park bench design, which forces everyone to face the same way in “a long line of strangers,” Watt said.

“The furniture allows for face-to-face [interactions] and the furniture that isn’t face-to-face was mostly used for waiting by people who were alone taking the bus.”

Stephanie Watt, Co-founder and co-director of Metalude

Net structure from the Parc Marcelin-Wilson Plaza. Credit: Manoucheka Lachérie.

Another finding was how the use of one particular structure–a net installed on the plaza–was quite gendered. While boys called it a trampoline and jumped on it, girls called it a hammock. Watt said a design recommendation could be to create two different amenities, one that can accommodate jumping and one for relaxing. 

You can plan for something, but it’s really important to get out there and see how people are using it. And then accommodate those usages–there isn’t a right or wrong usage.”

Stephanie Watt, Co-founder and co-director of Metalude

Recommendations 

  • Ensure the public engagement process is either fun or very short to encourage more participation by youth who may have lots of other things to do.
  • Bring the engagement directly to youth, not just by setting up in the park in a booth, but by walking up to youth and starting conversations directly. 
  • Test amenities and park furniture with well-designed but temporary structures, and pair that with observations and study of actual use so that final designs can be tweaked.